Orders are processed and packaged within 2 business days. You will then receive an email notification once your items are ready for shipment and confirmation of tracking once shipped. United States orders typically arrive within 3-5 business days via USPS. Canadian orders arrive within 1-3 weeks. These are estimates and are not guaranteed. Please allow for extra time during the holiday season.
Worldwide shipping COMING IN THE NEAR FUTURE SO PLEASE BE PATIENT WITH US. I will provide an update as soon as we are ready to move forward.
📄 Shop Policies
All sales are final, I do not accept returns or exchanges except in special circumstances. Feel free to contact me if there is an issue. Every item is checked for quality . If you have any problems or questions about your order, contact me immediately and I'll do my best to resolve any issues. I want all children and families to be satisfied with my books, content, and KAGE Mascots.
If your order is undeliverable and returned due to providing an incorrect address, you'll need to pay the shipping fee again if you'd like to re-deliver to a new address. Please double check that your name, mailing address, and email are correct during checkout. Once a package is out for delivery, destination or delivery options will no longer be accepted.
Your privacy matters to me and your information is used only for shipping your order or contacting you in the event of a problem. This shop uses SSL which provides a layer of security when you enter your info at checkout. Payments are processed by Paypal or Stripe.
Thank you again for shopping with KAGE KIDS!